Tanger Shopper Services
Office Administrator - Myrtle Beach 17
To provide administrative support to the management team by implementing administrative systems, cash management procedures and executing assigned...
To provide administrative support to the management team by implementing administrative systems, cash management procedures and executing assigned projects. Support management in marketing efforts and center operations.
Duties include but are not limited to:
Cash Management/Accounting Responsibilities:
•MRI Systems Management
•Utilize MRI System to maintain necessary data for processing all vendor inquiries and status reports.
•Read the MRI General Ledger and apply it to the accrual accounting process.
•Assist in the preparation of budget forecast analysis.
•Pull monthly MRI reports for management as requested
•Purchase Order (PO) Systems Management
•Create, manage, and receive all PO’s in strict adherence to company policy, such as:
•Establish new vendor billing relationships and acquire IRS Form 1099 information.
•Ensure all vendors are assigned an approved vendor ID number
•Assist with end-of-day register reporting and balancing.
•Audit to verify registers balance to each CSR’s shift report and end of day reporting.
•Coupon book vending collection and reporting:
•Collect money and balance funds
•Restock coupon book machine
•Run external reports from credit card company for balancing
•Maintain vending reconciliation notebook
•Audit the “other income” processes (sprinkler shutdowns, postage, copies, etc) verifying they are handled correctly through Cash Register Express (CRE)
•Make center’s daily bank deposit.
•Complete data input daily into deposit and variance logs.
•Complete a monthly gift card inventory report to audit and verify no missing gift cards.
•Maintain petty cash account fund balances, reconcile disbursements, and submit vouchers in compliance with required procedures.
•Organize and maintain all accounting related documents in accordance with company policy.
•Utilize Tanger Cash Register system to process income from all sources.
HR Function Responsibilities:
•Develop familiarity with HR Field Manual using it as a guide for all HR related functions.
•Run ads for open part time positions and screen applications.
•Participate in the interview process and train all newly hired CSR’s.
•Complete all applicable new hire paperwork and upload to HR management system.
•Assist with new hire orientation utilizing the CSR Orientation Checklist.
•May help oversee CSR staff and provide input for performance evaluations.
•Create and communicate work schedules for CSR’s. Input schedules into payroll system and help ensure all time sheets are approved and submitted as required.
•Train staff on all new register, HR, and accounting systems as needed.
•Work with management team to determine daily CSR projects and communicate accordingly.
•Organize and maintain all HR documents in accordance with records retention policy.
•Update center greeting telephone voice mail message as necessary.
•Oversee center-wide distribution of brochures.
•Audit/monitor HVAC log to ensure quarterly compliance. Report noncompliance to management.
•Audit roof log to ensure follow-up on any roof leaks. Scan and upload invoice to maintain proper center history. Notify management regarding problems.
•Order maintenance and office supplies as needed.
•Monitor postage meter usage.
•Prepare general correspondence to tenants as directed by management.
•Prepare weekly status report on all areas of responsibility in preparation for staff meetings.
•Assist management team with contracts and project management as needed.
•Maintain promotions sheet. Verbally communicate same to CSR’s. Through written updates acquire signatures from CSR’s verifying they have read and understand the promotions.
•Assist in Shopper Services when necessary.
•Update center SharePoint site with current info: events, promotions, store opening/closings.
•Assist with providing the most updated information to tenants regarding Tanger programs: Facebook, Tanger App, Tanger Club, TRIP, coupon book, gift cards, employee discounts, etc.
•Assist management with electronic reader board sign for highway advertising.
•Process bulk gift card sales.
•Proof tangeroutlet.com center specific site monthly. Notify management of discrepancies.
•Assist in coordinating the display of on-site signage.
•Maintain accurate collateral inventory and report any needs to management.
•Assist in handling incoming phone calls for motor coach and group tour information.
•Assist in making test calls to 1-800 line monthly. Verify accuracy of information to Marketing.
•Assist in creation of monthly tenant newsletter. Submit to management team for approval.
•Oversee the gathering of tenant contact information.
•Update and audit the One Call Emergency System.
•Assist management in various special promotions and projects.
Bachelor degree preferred. 2+ years of experience preferred. The administrative assistant will need to possess strong communication skills,
since this position requires contact with customers, vendors and independent contractors. Supervisory experience highly preferred. A strong understanding of basic accounting A/P and A/R applications. Exceptional customer service skills. Effective problem-solving skills. High attention to detail. Ability to multitask and stay focused in a busy office environment and must be able to stay on task and meet deadlines. MRI experience preferred. Must have strong Microsoft Word and Excel, and PowerPoint skills.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security
EOE. Drug-free workplace. Excellent benefits. Competitive compensation based on experience. A background check will be conducted for this position.